hbajee 12's Privacy Policy

1.1 Information Provided at Registration

When opening an account on hbajee 12, you are required to provide certain personal information. This information includes:

• Full name and date of birth
• Email address and mobile number
• Username and password
• National ID card or relevant proof of identity (where applicable)

This information is required for account verification and secure transactions. hbajee 12 reserves the right to suspend an account if incomplete or false information is provided.

1.2 Automatically Collected Information

When you browse the hbajee 12 website, certain information is automatically recorded in our system:

• IP address and device type
• Browser name and version
• Pages visited and time spent on them
• Referral URL (the site you came from to reach our site)
• Login and logout timestamps

1.3 Transaction Information

For deposits and withdrawals, we collect transaction records. This includes payment method details (bKash, Nagad, Rocket), transaction amount, date, and transaction ID number. Full payment card or mobile banking PIN details are never stored on our servers.

hbajee 12 uses collected information only for specific and legitimate purposes. Personal information is not used beyond these purposes. The purposes are listed below:

• Account Management: To create accounts, verify identity, and ensure secure login.
• Service Delivery: To provide access to games, process bonuses, and distribute rewards.
• Financial Transactions: To receive deposits and process withdrawals.
• Customer Support: To respond to your complaints and questions via 24/7 live chat and email.
• Security: To prevent fraud, deception, and unauthorized access.
• Service Improvement: To analyze statistics in order to improve platform performance and user experience.
• Communication: To inform you about important notices, policy changes, and relevant offers.

hbajee 12 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

Payment processors (such as bKash, Nagad, Rocket), technology infrastructure providers, and cloud storage service providers may receive the minimum information necessary for their work. These partners operate under confidentiality agreements and may only use the information for their specific services.

3.2 Legal Obligations

If hbajee 12 is legally required to provide information under a valid order from a government authority or law enforcement agency in accordance with applicable law in Bangladesh, it will comply.

3.3 Fraud Prevention

Information may be disclosed to relevant authorities for the purpose of preventing financial fraud or money laundering.

4.1 What Are Cookies

Cookies are small text files stored in your browser. hbajee 12 uses cookies for the proper functioning of the website and to improve user experience.

4.2 Types of Cookies

• Essential Cookies: These are required to maintain login sessions and ensure security. Disabling them will prevent the site from working properly.
• Functional Cookies: Used to remember your preferred language, theme, or other settings.
• Analytics Cookies: Collect usage statistics to help improve the service.

4.3 Cookie Control

You can limit or disable cookies from your browser settings. However, disabling essential cookies will limit some functionality of the site.

5.1 Security Technology

hbajee 12 uses industry-standard technology to protect your information. SSL (Secure Socket Layer) encryption is active during data transfer, preventing unauthorized access by third parties. Sensitive information stored on servers is kept in encrypted form.

5.2 Password Security

Your password is stored in hashed form — no staff member can see your actual password. You are strongly advised not to share your password with anyone.

5.3 Data Retention Period

All personal information is retained while your account remains active. Even after an account is closed or deleted, certain information may be kept for a defined period due to legal obligations, fraud investigations, or financial record requirements. After this period, the information is securely deleted.

hbajee 12 strictly enforces a 21+ age policy. No person under the age of 21 is permitted to register an account or use the platform.

Date of birth is verified at the time of registration. If any account is found to contain information belonging to a person under 21 years of age, that account is immediately closed and all transactions are cancelled.

For more information on responsible gambling, please read our Responsible Gaming page, which covers self-control methods and ways to protect your family.

As a registered user of hbajee 12, you have the following rights over your own information:

7.1 Right to Access

You have the right to know what personal information is stored in your account. Please contact our support team regarding this.

7.2 Right to Correction

If your account contains incorrect or outdated information, you may request that it be corrected. Corrections will be made after identity verification.

7.3 Right to Delete Account

You may request that your account be closed. However, certain records may be retained for a defined period due to legal obligations.

7.4 Right to Opt Out of Notifications

If you do not wish to receive promotional emails or messages, you can opt out at any time. Important account-related notices (such as security alerts) will continue to be sent.

Deposits and withdrawals on hbajee 12 start from a minimum of ৳500. All financial transactions are conducted through bKash, Nagad, and Rocket.

During payment, your mobile banking PIN or OTP must be entered directly in those mobile banking apps — hbajee 12 will never ask for your PIN or OTP. If anyone claiming to be a hbajee 12 representative asks for your PIN or OTP, treat it as a fraudulent activity and notify us immediately.

Transaction records are kept securely. If any dispute arises, it will be resolved based on these records.

hbajee 12 reserves the right to change or amend this privacy policy as needed. When changes are made, the following steps will be taken:

• The "Last Updated" date at the top of the page will be changed.
• For significant changes, registered users will be notified by email or platform notification.
• Continued use of the platform after changes are made will be taken as your acceptance of the new policy.

Along with this policy, the overall terms of our service also apply. To learn more, please read our Terms and Conditions page, which sets out all the conditions for using the platform.

If you have any questions about this privacy policy, or if you wish to exercise your data rights, please contact our support team:

• Live Chat: 24 hours a day, 7 days a week — in Bengali and English
• Email: [email protected]

Our support team processes your privacy-related requests promptly. General questions can be answered via live chat; for more complex matters, it is recommended to send them by email.

For more information about our platform, services, and policies, you can also visit our About Us page.